Popup Gift type
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Name: Name of the rule. It will be visible to customers when they are eligible for free gifts, displayed as discount name associated with the gifts.
Status: Set the rule to active or inactive whether you want to make the rule work on your frontend.
Choose the types of conditions that customers need to meet in order to receive the gift.
Cart condition
Cart value (Spend X amount to get gifts): Customers need to meet the required value in order to receive the gift.
E.g.: Customers spend $500 to get a free T-shirt.
Min value: The minimum product value that a customer must purchase (add to their cart) to qualify for a free gift.
Cart quantity (Buy X Get Y): Customers need to meet the required quantity in order to receive the gift
E.g.: Customers buying 1 book can get 1 free bookmark.
Min quantity: The minimum product quantity that a customer must purchase (add to their cart) to qualify for a free gift.
Product condition
Product combo (Buy both A and B to get gifts): Customers are required to purchase specific quantities of selected products set in the rule to qualify for the free gift
E.g.: Buy both A and B to get gifts - Buy 2A and 1B to get 1C.
Track by: The required items in the combo are determined by:
Products: if you choose this option, the option in the "Apply to items from" will be automatically set as "Specific products".
Collections
You start setting up the required number for each item (in each collection) by filling a number in the box next to the name of the item. The default value will be 1.
You can also choose multiple conditions in an individual rule by clicking the Add condition button.
Cart value x Product combo
Cart quantity x Product combo
Decide the required products your customers need to buy to receive free gifts, choosing from:
Specific products: Customers must spend a specific amount/buy at least a required number of the selected products to receive gifts.
Specific collections: Customers must spend a specific amount on/buy at least a required number of the products in selected collections to receive gifts.
Specific variants: Customers must spend a specific amount on/buy at least a required number of the selected variants to receive gifts.
Product tags: Customers must spend a specific amount or buy a certain number of selected products with specific tags to receive gifts.
All products: Customers must spend a specific amount or buy a certain number of items in your store to get gifts.
How the gift is added to the customer’s cart when they meet the qualifying amount condition.
Automatically add all gifts from the selected list: Automatically all of the gifts you choose in the "Select gifts" section into the cart once the customer qualifies.
After selecting the gift products, you can set up the quantity of each gift you would like to give to customers by entering the corresponding number in the box next to each product name.
Automatically add only the first available product from the list: The first available product (according to the below gift selection) will be automatically added to the cart when customers meet the condition.
Please make note that once the first product in the list is out of stock, the gift automatically added to cart will be the next available product in the "Select gifts" section. For instance:
Case 1: The number of gifts is 1. If the "The Collection Snowboard: Hydrogen" is out of stock, the gift added to cart will be the "The Collection Snowboard: Oxygen" if its stock is available.
Case 2: The number of gifts is 2, the Hydrogen has only 1 available stock. Customers will receive 1 Hydrogen and 1 Oxygen in their cart.
Number of gifts customers will receive: The total number of gifts that customers can receive.
Automatically offer the cheapest product as a gift: The gift will be determined based on the lowest-priced item in the cart.
For example: If you add The 3p Fulfilled Snowboard and The Archived Snowboard to the cart, the Fulfilled Snowboard is cheaper than the Archived Snowboard. Then, another Fulfilled Snowboard will be added to cart automatically as a gift.
Customer chooses gifts manually: Let your customers choose the gift they want to get from the gift list.
Select gift: Decide which products you want to give to your customers as free gifts.
Number of gifts customers will receive: The total number of gifts that customers can receive.
Hide items that are out of stock: If one (or more) gift products are out of stock when the customer qualifies for the gift, these products will automatically be hidden in the popup on the storefront.
Please note that, when setting the gift to be added to the cart automatically, customers will not be able to remove it manually.
This restriction ensures that a gift remains in the cart as long as the condition is met.
If you want to allow customers to remove the gift themselves, please switch to the Customer chooses gifts manually setting.
Automatically remove gift from cart when conditions are not met: If a customer doesn’t meet the offer conditions, the gift will be automatically removed from their cart.
Set a maximum number of users per order: Specify a limit on how many times the offer can be used if the conditions are met multiple times
For example: If you set Buy 2A get 1B and set a maximum number of uses to 2:
Customers can get 1B as a gift for every 2A purchased.
If they buy 4A, they’ll receive 2B as gifts.
If they buy 6A, 8A... they still receive 2B.
Limit number of uses in total: Set a limit on the total number of times the discount can be used. After reaching the limit, the free gift discount could not be applied to the gift item in the cart.
Prevent customers changing gift quantities: Prevent your eligible customers from changing the gift quantities or removing them for their cart, thereby assuring customers to have enough gifts they should have at the checkout stage.
Hide items that are out of stock: If a gift item is out of stock, it will not appear in the popup as a gift option. This setting applies only to the Customer chooses gifts manually configuration.
Determine how the free gift discount works on the gift item in your store. Customer receives products at a discounted price:
Percentage – Apply a percentage-based discount to the gift item (e.g., 50% off on the gift product).
Amount off each – Deduct a fixed amount from the gift item’s price (e.g., $10 off).
Free – Offer the gift at no cost ($0.00).
Determine how the free gift discount interacts with other active discounts in your store. You can choose whether the free gift offer can be combined with additional promotions or if it should remain separate.
Product discounts
Order discounts
Shipping discounts
Choose the Start (End) date and time to set offer's duration (The End date and time are optional).
These conditions are optional; you can remove any conditions you don’t want to use and keep the ones that are relevant.
Specific countries: This condition targets customers from specific countries based on their IP session.
You can select the country in the search box and choose to include or exclude it based on the condition you want to set.
Customer tags: This condition targets customers who meet specific criteria to be eligible for the gift based on their tags.
For example:
You might have a “VIP” tag for high-spending customers.
A “New Customer” tag for those who recently made their first purchase.
A “Discount Lover” tag for customers who frequently use discount codes.
Specific customers: This condition targets customers who meet specific criteria to be eligible for the gift based on their accounts. You can directly choose individual customers by their unique identifiers (such as email addresses or customer IDs). It’s useful for creating highly personalized campaigns.
Customer status: This condition targets customers who meet specific criteria to be eligible for the gift based on whether they are logged in or not.
Logged in customer: This condition targets customers who have created an account and logged in. You can use this to provide personalized offers or promotions to your registered users.
Not logged in customer: These are visitors who have interacted with your store but haven’t created an account or logged in. You can specifically target this group to encourage them to sign up or make a purchase.
Order count: This condition targets customers who meet specific criteria to be eligible for the gift based on the number of orders an existing customer has placed.
For instance:
Target customers who have made more than 5 orders but less than 10 orders.
Encourage repeat purchases by offering a gift after a certain number of orders.
Total spent in order history: This condition targets customers who meet specific criteria to be eligible for the gift based on the total amount an existing customer has spent.
This section allows you to control whether the Popup Gift Block is shown or hidden on your frontend
Display Options:
Show the Popup Gift – Displays the popup on some/all pages, allowing customers to see the gift details and manually choose their gifts before adding them to the cart.
Hide the Popup Gift – The popup will not appear on some/all pages.
If you hide the Popup Gift, you must enable "Automatically add gifts" in the Auto-add Gifts settings to ensure gifts are still applied correctly.
If customers are required to manually choose gifts, the Popup Gift must remain visible; otherwise, they will not be able to select and add gifts to their cart.
Check how the popup appears on the storefront in two cases: when the customer meets the rule's condition and when the customer does not meet the condition.
If you want to customize the layout of the Popup Gift, click the Edit widget style to go the Styling section.
Similarly, to change the text displayed on the popup, choose Edit default text to redirect to the Translations section.
If you're unsure whether your setup is correctly configured to make the offer work on your storefront, you can use the Analyze button to verify it~
