> For the complete documentation index, see [llms.txt](https://document.tek-labs.app/free-gift-userguide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://document.tek-labs.app/free-gift-userguide/pricing/pricing-plan.md).
# Pricing plan
Tek Labs Free Gifts charges by **offer revenue**: the total of every order placed with one of your offers. Every plan has every feature. Pick the plan that covers your offer revenue.
## Plans
| Plan | Price every 30 days | Offer revenue included | Overage fee | Overage fee cap |
| ------- | ------------------- | ---------------------- | ----------- | --------------- |
| Free | $0 | Up to $500 | — | — |
| Starter | $19.99 | Up to $5,000 | 0.5% | $1,000 |
| Growth | $39.99 | Up to $15,000 | 0.5% | $1,000 |
| Pro | $79.99 | Up to $40,000 | 0.5% | $1,000 |
| Scale | $149.99 | Up to $100,000 | 0.2% | $1,000 |
| Premium | From $299 | Custom | Custom | Custom |
All plans include:
* Every offer type and every widget
* Unlimited offers
* Advanced styling customization
* Multi-language translations
* Analytics
* Live chat support
You can see your plan, your offer revenue and your bill at any time under **Pricing** in the app menu.
## How billing works
* **Offer revenue** is the total of every order placed with one of your offers, counted once per order. Refunded and cancelled orders still count.
* Billing follows your **30-day Shopify billing cycle**. Your offer revenue resets at the start of each cycle.
* Each plan covers your offer revenue up to its limit. Past it, you pay a small **overage fee** on the extra: 0.5% (0.2% on Scale). The overage fee is capped at **$1,000 a cycle**, on top of the plan price.
* Your offers never stop on a paid plan, and you're never forced to upgrade.
* Shopify handles payment and currency conversion. Charges show on your Shopify bill.
{% hint style="info" %}
**Example:** you're on Starter ($19.99, $5,000 included) and your offer revenue this cycle is $8,000. The overage fee is 0.5% of $3,000 = $15. Your bill is $34.99.
{% endhint %}
### When you're charged
You pay in two parts each cycle:
* **Plan price, at the start of the cycle.** You pay for your first cycle when you approve the plan in Shopify. After that, the plan price is charged at the start of each new 30-day cycle.
* **Overage fee, at the end of the cycle.** We add up your offer revenue over the whole cycle. When the cycle ends, any overage fee goes on your next Shopify bill. If you stay under your plan's limit, there is no overage fee.
{% hint style="info" %}
**Example:** you approve Starter on March 1. Shopify charges **$19.99** on March 1 for the March 1–30 cycle. Your offer revenue that cycle is $8,000, so the overage fee is $15. On March 31 the next cycle starts: your next Shopify bill shows the **$15** overage fee from March plus **$19.99** for the new cycle.
{% endhint %}
Not sure which plan fits your store? Ask us and we'll help you pick, no pressure.
## The Free plan
The Free plan covers up to **$500 of offer revenue** every 30 days.
* We let you know before you reach the limit.
* The first time you pass $500, you have **3 days** to choose a plan. Your offers keep running until then.
* After that, your offers pause: new visitors don't see them. Carts that already hold a gift keep it, and your offer settings are saved.
* Choose a plan and your offers turn back on at once. They also turn back on when your next 30-day cycle starts.
## Premium
Premium gives you your own Tek Labs team. We build and run your offers with you:
* Offers set up for you
* Campaign audits
* Every offer checked before it goes live
* Custom code
* API access and an SLA
* Priority support
* A success manager
Price and limits are set for your store. Chat with us in the app to get a quote.
## Change or cancel your plan
* Change plan any time from **Pricing** in the app. Shopify asks you to approve the new charge.
* To cancel, choose **Cancel plan** on the Pricing page, then **Switch to Free**. Your store moves to the Free plan right away, and Shopify credits the unused days of your plan.
## FAQ
What counts as offer revenue?
The total of every order placed with at least one of your offers, counted once per order. Orders without an offer don't count. Refunded and cancelled orders still count. You can see the orders in **Analytics › Revenue from orders with offers**.
What happens if my offer revenue goes past my plan's limit?
Your offers keep running. You pay the overage fee on the extra (0.5%, or 0.2% on Scale), capped at $1,000 a cycle. You're never forced to upgrade, but the **Pricing** page shows you when a bigger plan would cost less.
What happens on the Free plan when I pass $500?
The first time, your offers stay on for 3 days so you can choose a plan. After that, new visitors don't see your offers until you choose a plan or your next 30-day cycle starts. Your offer settings are saved, and carts that already hold a gift keep it.
When am I charged?
In two parts, on your Shopify bill. The plan price is charged at the start of each 30-day cycle; the first time is when you approve the plan. The overage fee is counted over the whole cycle and charged after the cycle ends, on your next Shopify bill. See [When you're charged](#when-youre-charged).
What if I change or cancel my plan mid-cycle?
The change applies right away. Any overage fee from your old plan so far goes on your next Shopify bill. On cancel, Shopify credits the unused days of your plan.
My store doesn't sell in USD. How is my offer revenue counted?
Shopify converts your offer revenue to USD for billing.
Which plan should I choose?
Open **Pricing** in the app. The calculator shows your bill on each plan for any offer revenue, and the app marks the plan that fits your offer revenue as **Recommended**.
I already pay for a plan. Why don't I see these plans?
You're on one of our earlier paid plans. You keep it at the same price, and your **Pricing** page shows that plan instead of the new ones. If you cancel it, your store moves to the Free plan and the new plans above. Earlier plans aren't offered anymore, so you can't switch back.
## Development stores
Development and partner stores need to be unlocked by our support team before using the app. Some development stores get limited access: one active campaign, the default widget style, no analytics, targeting or extra sales channels, and a monthly revenue limit. Contact us through live chat if you need full access on a development store.
## Earlier paid plans
If you're on one of our earlier paid plans, nothing changes: you keep your plan and its price. If you cancel it, your store moves to the Free plan above.
{% hint style="info" %}
Questions about billing? Chat with us in the app or email ****.
{% endhint %}